Troy Clymer is an operator who is the President and COO of SIRC and is a founder & CEO of Balance LLC (acquired by SIRC in April 2021, 35 FTE W2s). Since 2013, Balance has been the nation’s leading Business Process Outsourcing firm for Contractors. Balance serves as SIRC’s Shared Services Center. Troy is President of Board for the industry leading 501C6 non-profit The Catalyst Group and is a Board Advisor to the American Policy Holders Association.
Josh Roseboom, the President and Co-founder of Balance Claims, is a dedicated and innovative professional in the storm restoration industry. His determination, problem-solving skills, and a genuine desire to provide valuable support to those in the storm restoration industry. His dedication to excellence and his vision for Balance Claims continue to shape the company's success and its positive impact on contractors nationwide.
David Mrazik is the Estimating and Shared Services Manager at Balance Claims, where he plays a crucial role in ensuring the company's quality standards are met. With a keen eye for detail, David oversees the evolving trends and trades in the industry, continuously adapting Balance Claims' estimates to meet the highest industry standards. David ensures that estimates are not only accurate but also informative and valuable to their clients.
Shane Surber, a Supplementing Manager at Balance Claims, plays a pivotal role in their mission as a third-party administrator. He focuses on estimating and supplementing for contractors, ensuring that scopes are both accurate and appropriate for the required roofing work.Shane's expertise extends to storm-related damage and the complexities that arise, including adherence to building codes, ordinances, and industry best practices. .
Adam Albright, a seasoned professional serving as an Estimating Manager at Balance Claims, a renowned third-party supplementing and administrative firm that specializes in assisting general contractors working with insurance companies. With a wealth of experience and expertise in the industry, Adam plays a pivotal role in ensuring the efficiency and effectiveness of the claims process.
Emilee Caldwell is an Account Manager at Balance, where she excels in client communication and ensuring smooth operations. With a dedicated focus on maintaining strong client relationships, Emilee interacts with clients daily, providing updates and addressing inquiries related to their files. Emilee's dedication to her role ensures that the relationships between Balance and its clients remain strong and harmonious.
Joe's day-to-day responsibilities involve working closely with prospective contractors, introducing them to Balance's efficient process flow, and explaining how the company can simplify their administrative tasks. He emphasizes the importance of improving efficiency and communication with insurance carriers and adjusters to ensure contractors obtain the maximum compensation they deserve.